HIPAA-Compliant Secure Messenger
DocsInk promotes easy and efficient sharing of pertinent clinical information in real-time. Within seconds, images, documents and patient-centric messages can be sent and shared securely. Real-time communication helps eliminate costly errors and redundant services, directly reducing the per capita cost of healthcare. Instant collaboration improves patient throughput and care delivery.
The best messaging solution is the one that your doctors and staff will find a pleasure to use.
Our messaging applications are native and simple to use. Your doctors and staff will be communicating securely in minutes.
This is the desktop view
This is the mobile view
Request a free demo with DocsInk's Secure Messaging. We'll setup time at your convenience to walk you through the product and provide answers to any questions you may have.Request a Demo
Desktop & Mobile HIPAA Messaging
Let’s be honest. A truly connected healthcare practice or system can’t rely on a web-based login platform. With system restrictions in different organizations, different browser requirements and security protocols, only a native desktop and mobile application can be considered as an option.
Always on. Always ready to deliver messages.
Any HIPAA Messaging platform is going to allow you to securely discuss patients. What makes DocsInk different is that only DocsInk attaches the patient directly to the message. Open the patient profile from the message with just a tap or a click.
With DocsInk, you have increased protection: we track when patients are attached to messages, see who attached them and to whom they were sent.
Consult, Critical, Files & Forwarding
Not all messages are created equal. Some are critical, and some, not so much. DocsInk allows you to distinguish your messages by attaching an ‘Acknowledgement’ along with it.
You can assign your own Critical Values from your administrative dashboard and customize DocsInk to meet all of your messaging needs. Send ED, Admission, and Consult messages and receive an Accepted/Declined or Forwarded response from the recipient.
On-boarding has never been easier. Everyone can find anyone that they need in an organization of any size. Small or large, your users can find them based on their department, specialty, duty or role.
Add and update office locations from your administrative dashboard for multi-clinic operations or hospitals with extended campuses. Assign your users to their respective locations with their respective roles and duties, closing the communication loops.
Federated Messaging / Connect
Healthcare has and continues to change. Small practices need to connect to other practices, other practices need to be able to connect to hospitals, and primary care providers need to be able to seamlessly connect to hospitals.
DocsInk allows organizations to participate and Connect. The Accept & Decline method of organizational federation allows your organization to be securely connected to another on Docsink. There's no wait time for go-lives, ADTs, or VPNs. Join and Connect. It’s that simple.
Sometimes it’s nice to talk with someone face to face for a conversation. DocsInk’s desktop messaging platform has Video Calls and Messaging out of the box. You don’t have to turn it on. You don’t have to pay per minute. It’s just an amazing feature we knew our client’s would benefit from.
Currently, we only support one-to-one Video Calls, but already have plans to release a group calling platform in the near future.
Pins to Messaging
DocsInk isn’t just about securing and sending messages. It’s also about making sure that the people you’re chatting with are talking about the same thing and have a way to organize their topics and files.
Pinning files to individual chats, group messages, or call-group message threads is a great way to make sure you’re always talking about the same patient, lab result, or patient encounter.
Administrative groups can be created from your dashboard and assigned attributes that allow for different functions. Want to create a closed group? No problem. Want to create a group and pull in users from federated organizations? Easily done. Want to assign a call schedule to the group? Piece of cake. Rename the group, remove users, share it across organizations.
DocsInk is the simplest group messaging system anyone can use.
Shared Call Schedules
Traditionally, call schedules are managed internally to the organization and then sent as an excel file or shared Google calendar to outside organizations. While this sub-par workflow has been adopted by the majority of healthcare organizations, we thought there might be room for improvement.
With DocsInk, you can create a call group, schedule users, and then share that schedule with any organization that you connect to. In real-time, outside organizations can know which doctor to call, which doctor to message, which doctor to admit to, or which doctor to refer to, without having to go through an intermediary or an outdated excel spreadsheet.
Who has time to remember things anymore. Search the chat history of any conversation and DocsInk will do all the remembering for you!